Help Center

Will my output color same as my laser printer output or in my monitor?
There is not possible to achieve 100% color quality as in your laser printing and monitor. Pc monitor is using RGB mode where else our printing is in CMYK mode. Color displayed on your computer monitor is created by projected or additive light. Therefore there is no guarantee that the finished products are exactly matching your laser printing, monitor, or digital print outs. Different printer, be it inkjet or laser printers will have varying results.

Can you guarantee that the output printing color same as my sample?
It is known in the printing industry that printer cannot guarantee that they can match your required colors 100%. Even from one commercial printing firm to another, there can be differences in the outputs. If you require a better match color, you can send us the digital proof.

What file format do you accept?
We only accept:
AI format.
Adobe PDF - consult us if you are using the PDF format
Adobe Photoshop

How D One Charge Inkjet Printing Pricing? Example:
Banner 600Dpi order size 10′ x 3′ = 30/sqft x RM 1 = RM30
Eyelet Punch Hole = RM 5
Design Fees = Subject to Artwork Complication
Delivery Charge = Self Collect or Delivery (Different Area price will be differ)

How can I send you the artwork?
You can email to us at info@p2p.com. If the files are too large, you may contact us. We will arrange our sales personnel to pickup the CD from you. Remember to save a copy of JPEG or PDF or hardcopy for checking purpose.

What is the lead time for my order?
Consult us for the lead time.

What is the difference between RGB and CMYK mode?
RGB is the color mode used for display devices such as monitors and televisions, and it is not printable. Computer's monitor uses RGB.
CMYK refers to the 4 inks used by printing presses. C is Cyan, M is Magenta, Y is Yellow, and K is black.

A mistaken oftens made by customers when submitting printing job. CMYK mode is required as we need to separate the objects into 4 colors so that a separate printing place can be made for each of the colors.